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Business Office Support Specialist
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Business Office Support Specialist

Serenity Lane has an opening for a Business Office Support Specialist at our Coburg, OR campus.


  • Scanning, copying and tracking accounts
  • Answering incoming calls taking/scheduling payments, updating customer information, and other customer service inquiries.
  • Insurance Knowledge
  • Reconcile accounts, detailed-oriented, organized, Excel, reports and auditing.
  • Posting payments and running credit cards.
  • Provide back up to various team members.
  • Track and maintain bankruptcy, return mail and skip trace.
  • Navigate internet verifying insurance benefits, transcribe information accurately and in a timely manner.
  • Run monthly statements and prepare files for collection agencies.
  • Other duties as assigned.


  • Follow directions and be able to stay focused.
  • Multi-task
  • Accounting skills
  • Excellent customer service
  • Good attendance and willingness to learn
  • Basic skills in Microsoft Windows and Excel
  • Ability to follow through on an issue until resolution is achieved.
  • Maintain positive work attitude in a teamwork environment and willingness to help where needed.


  • High school graduate or equivalent
  • Two years of directly related experience.


  • Business Office Support Specialist must maintain strict confidentiality of information, both financial and clinical, concerning patients or other debtors.
  • Ability to sit at a workstation for extended periods of time.

Download Employment Application here »

Please MAIL, FAX or EMAIL your Application, Resume and References to:

Judy Drago
Serenity Lane
PO Box 8549,
Coburg, OR 97408

Fax: (541) 284-2873

Please include the job reference # on your application.

• Drug Free Workplace (free of substances of abuse including Cannabis THC).
• Pre-employment drug screen and criminal background check will be required.
• Equal Opportunity Employer.


Non-profit treatment centers for
alcohol and drug addictions.
Treatment facilities located in:

Coburg, Eugene, SE Portland, SW Portland, Salem, Albany, Bend, and Roseburg, OR and Vancouver WA