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Treatment During COVID-19 FAQs

Frequently asked questions about treatment during COVID-19

1)​ I want to get into treatment but I would rather not leave my home or travel.

If you need treatment but do not want to leave your home, consider enrolling in our RecoveryNOW virtual addiction treatment program. You have two options:

  • Level II, our Intensive Outpatient Program which includes three sessions, lasting three hours per week. In this level of care you will have access to a counselor and group sessions.
  • We also have level I, which is once-weekly meetings with a counselor and group session. 
  • Along with the group sessions, we still continue to offer individual patient and family phone sessions as part of these levels of care services.

2) I have concerns about my privacy being protected if I utilize a telehealth or Zoom meeting for my treatment.

We have employed all recommended best practices for ensuring privacy in our virtual addiction treatment services. Including the following measures:

  • Counselors control admits to each session utilizing a “waiting room” where each participant is checked before being allowed into the meeting.
  • Blocked participants ability to view other participants emails
  • Require participants to use first name, last initial only for participation. This is monitored by the counselor
  • Disabled virtual desktop which blocks participants from uploading random virtual backgrounds from any source
  • Chat options are controlled by the counselor within the group setting
  • Counselor ability to remove a mute, turn video off, or remove a participant from the session if needed

3) ​Is it safe to come to Coburg for treatment? I am worried about exposing myself to COVID-19.

We are OPEN for detox and admits at our Coburg facility and are employing stringent safety measures including screenings for all incoming patients, staff and vendors coming on-site. We are in the process of issuing masks to all patients and staff on campus. We have been maintaining social distancing measures and infection prevention measures throughout the COVID-19 event. We have not had any confirmed cases of COVID-19 on our campus to date.

 

Serenity Lane Covid-19 alert and updates
Due to COVID-19 there is currently no visiting allowed. Stay tuned for updates as circumstances change.

Get help today:   Get help today: 1 (800) 543-9905 or
Submit a Confidential Inquiry.
Non-profit treatment centers for
alcohol and drug addictions.
Treatment facilities located in:

Coburg, Eugene, SE Portland, SW Portland, Salem, Albany, Bend, and Roseburg, OR and Vancouver WA