An Update on COVID-19 Preparedness
Keeping Patients Safe While Delivering Exceptional Care during the COVID-19 event
The COVID-19 situation is rapidly evolving, and we want to share what Serenity Lane is doing now and will continue to do. to ensure the safety of our patients and staff.
We are committed to serving our community through this time and have instituted screening measures for all incoming residential patients and outpatient group attendees. We are following the guidelines for screenings and infection prevention as laid out by the Oregon Health Authority. This allows us to safeguard the health of our patients and staff while continuing operations.
We have implemented traditional infection prevention measures around hygiene and keeping all surfaces in high traffic areas disinfected. We are also employing social distancing and examining options to provide patients access to key components of their care (like family engagement for residential patients and outpatient group meetings for outpatient).
Although there are no reports of the novel Coronavirus at any of our facilities, our staff is prepared to address any potential cases. We are monitoring the directives and guidelines put forth by the Oregon Health Authority, the Centers for Disease Control and our local health officials. Because of our dedication to medical excellence, Serenity Lane is already uniquely prepared and positioned to manage the spread of infectious diseases with well-established practices, policies, and procedures. In the unlikely event that an outbreak occurs on one of our campuses, we maintain strong and active relationships with local hospitals and acute care providers, should a patient or staff member require a higher level of care.
Serenity Lane offices continue to serve our patients, who need us now more than ever. We are taking an abundance of caution when it comes to protecting our patients, their families, our alumni and our staff. We are implementing some additional safety precautions for our programs and events. Here are some important updates:
Temporary Suspension of all Visits and Family Programming
As per a directive from the Oregon Health Authority for all treatment facilities, we are suspending our visitor policy and family programs. This means that we will not be allowing off-campus visits for residential patients and canceling our family programming for the time being. Our clinical team is preparing protocols to ensure our residential patients can remain connected to family and loved ones while staying engaged in their recovery work.
In keeping with the Oregon Health Authority guidelines for treatment facilities we are screening all individuals coming into our facilities, including patients, staff and vendors.
We are screening for fevers, coughing, respiratory symptoms and for travel to infected areas including international travel and hubs in the US within a month prior to symptom onset.
Offsite Travel & Activities Policy
We are restricting offsite travel for our residential facilities, Partial Hospitalization will not be impacted by this although patients will have to undergo the same screening all new patients, staff and essential vendors undergo when coming on campus.
Limiting In-Person Outreach and Meetings
Our administrative staff is taking precautions to do their part at this extraordinary time. We are adhering to staying in touch with you via telephone, Zoom and email. As always, we are available to assist a patient in need. Contact our admissions team at 541-687-1110 for assistance.