Welcome to Serenity Lane Telehealth!
This orientation should include all of the information for you to get started. Please review this packet in full, review the Patient Handbook, complete and return all attached forms. If you have any questions, please contact your primary counselor.
What is Telehealth?
Telehealth is the delivery of healthcare services when the healthcare provider and patient are not in the same physical location through the use of technology. Providers may include primary care practitioners, mental health specialists and counselors. Electronically transmitted information is used for therapy, follow‐up and/or patient education, and may include interactive audio, video, and/or data communications. Telehealth has many benefits, including improved access to care by enabling a patient to remain at home or a remote site for care.
Due to COVID‐19, the Department of Health and Human Services (HHS) and SAMHSA (Substance Abuse and Mental Health Services Administration) have lifted restrictions previously placed on interactive electronic systems used for communications for Telehealth (such as Skype for Business, etc.). The interactive electronic systems used may not protect the confidentiality of patient identification and imaging data and measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.