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New Patient Info

WE ADMIT 7 DAYS A WEEK
Same day admissions possible - Most insurance accepted

You have made a very important decision to come to Serenity Lane.  In order to enable you to come prepared and know what to expect, Serenity Lane has compiled the following NEW PATIENT INFO to help you plan for your stay.

When coming to our facility, please keep in mind that Serenity Lane has a dress code.  It makes it easier for patients to adhere to these rules if family members and visitors are also willing to adhere to them.

Clothing and attire that is unacceptable:

  • Clothing or accessories with alcohol, drug or sexually related advertising
  • Lack of or inappropriate underclothing
  • Pants with a low waist, baring midriff, backside or worn low on hips exposing underclothing or skin
  • Headbands, bandanas or sunglasses are not acceptable inside the facility
  • Shoes are required at all times by State Regulations

If you are visiting in the facility and your clothing does not meet these standards, you may be asked to leave the facility.

Patient Rights and Confidentiality

Serenity Lane treats patients, family member and staff with respect and provides a safe and supportive environment for your treatment.  Patient rights and responsibility are outlined in the handouts you receive during your initial meeting with staff in Eugene.

Serenity Lane is committed to respecting patient confidentiality as mandated by state and federal laws.  Serenity Lane upholds these standards in all communications and records.

Medical Observation and Assessment

Your initial assessment and evaluation will take place in our Detox Center. You will remain in Detox until you are medically cleared (a minimum of one day).  Serenity Lane physicians will coordinate care with your Primary Care Physician and other involved caregivers.

Medications

  •  Please talk to your admissions counselor about any medications you are currently taking and bring all medications that you are currently taking. Our medical staff will provide and manage your medication(s) throughout your stay. Controlled substances are not allowed.
  • Do not bring over-the-counter items like Tylenol, Ibuprofen, antacids or Imodium as they are available to you upon request.
  • You may bring multivitamins and no more than two herbal or nutritional supplements, however protein powder or creatine is not allowed. All supplements must be unopened and sealed. Open containers will be confiscated.
  • You must have a credit card or debit card available upon admission to pay for medication refills, prescription co-pays or any new medications that may be ordered by the physician.
  • If your insurance provider issues separate cards for medical benefits and prescription benefits please bring both cards with you at the time of admission.
  • If you are taking Subutex, Suboxone or Buprenorphine at home do not bring your prescription with you. If these medications are prescribed for you while in treatment, DEA regulations require these medications be ordered by Serenity Lane's treating physicians.

Personal Belongings

We ask that you bring only one (1) suitcase and one (1) carry-on.  Storage space is very limited. Excess and/or inappropriate clothing will be sent to off-site storage or returned to your family.
  • Since you will be spending a minimum of 48 hours in our Detox Center, be aware that you will wear scrubs while in the unit.
  • Regular dress at Serenity Lane is casual.
  • Dress must be appropriate, i.e., clothing that depicts alcohol, drugs, sex, violence, gambling, or any clothing deemed inappropriate by staff is not allowed.
  • Laundry facilities, including supplies, are available for patient use. Irons and ironing boards are also accessible.  Dry cleaning services are not available so machine wash clothing is recommended.
  • Appropriate attire includes jeans (without tears or holes), casual slacks, sport shirts, skirts and dresses, jogging suits and Bermuda/walking length shorts.
  • Hats, caps, and sunglasses are not acceptable for wear indoors.
  • Bring appropriate sleepwear, bathrobe, and slippers.
  • Bring your own pillow.  (One will be provided if you do not have one you wish to bring.)
  • Bring a jacket, sweatshirt, and/or sweater, rain gear and umbrella depending on the time of year you attend.
  • Patients may bring their cell phones into treatment.  They can be used only at designated times and with counselor approval.

PLEASE NOTE THAT DETERMINATION OF INAPPROPRIATE ATTIRE WILL BE AT STAFF’S DISCRETION AND IS NOT NEGOTIABLE. EXCESS AND/OR INAPPROPRIATE CLOTHING WILL BE SENT TO AN OFF-SITE STORAGE OR RETURNED TO YOUR FAMILY.

Other Items to Bring

  • Insurance card.
  • If you have an existing Advance Directive or healthcare Power of Attorney, bring it with you.
  • Toiletries including hair dryers, curling irons and electric razors.  All electrical items will be checked for safety.
  • Workout clothes.
  • Daily exercise is recommended. Bring comfortable shoes to exercise in.
  • Exercise/meditation mat
  • Books. Reading material may be reviewed by counselors for appropriate content.
  • Wristwatch (smartwatches are not allowed)
  • MP3 Player (primary counselor must approve use)
  • If you use tobacco, please bring enough for your entire stay. Staff is unable to make store runs

Note:  For replenishing tobacco and toiletry products, family members can mail, or deliver additional toiletries and tobacco products to patients, however packages will be subject to a search. The tobacco must be unopened and in its original packaging. Patients may also order basic supplies from online retailers to be delivered.

Get Help Today!

The team at Serenity Lane always has professionals standing by, ready to take your inquiry and get you the help you need. Give us a call for a confidential conversation about changing the rest of your life. Or, you can email us here.

Smoking

Smoking is not allowed inside any buildings at Serenity Lane. When you come for treatment we encourage you to stop smoking and offer smoking cessation medication, nicotine patches, etc, in order to assist the process. Please note: we do not allow e-cigarettes or vaping. You may bring your own nicotine replacement products such as nicotine patches, gum, or lozenges. For those patients who continue to smoke tobacco, arrangements have been made as follows. Withdrawal Management patients can visit a designated smoking area, escorted or on their own bases on the level of their treatment. Once you have transferred to Residential Treatment, smoking is allowed only in designated areas outside when you are not in programming.

Items to Leave at Home

When you arrive at the detox center, your belongings will be examined.  Certain items are not allowed at Serenity Lane.  If you bring an unacceptable item, it will be removed at staff discretion and is not negotiable.

PLEASE DO NOT BRING THE FOLLOWING ITEMS:

  • Your vehicle (unless absolutely necessary)
  • Weapons, including guns or firearms, knives and razor blades, explosive devices of any kind (including fireworks), brass or metal knuckles, bludgeon-type implements, dar​ts and other throwing weapons, tasers and stun guns, and any weapon intended to propel objects. There may be instances where other items could be considered weapons, and their appropriateness to Serenity Lane's environment will be reviewed and ruled on by management.
  • Alcohol, illegal substances, paraphernalia, syringes, mood-altering drugs.
  • Controlled Substances (For example, buprenorphine, suboxone, oxycodone, benzodiazepines, fentanyl, morphine, etc)
  • Opened Over-the-Counter (OTC) medications. If you take vitamins/supplements use over the counter ointments, please bring them in sealed, original packaging.  These vitamins/supplements/ointments will be available for you after you transfer from Detox to Residential. DO NOT BRING any over the counter pain medications or fever reducers.
  • Vape pens, vape products and opened packs of tobacco or cans
  • No products with alcohol listed as an ingredient, for example, mouthwash or hand sanitizer. No water bottles or reusable cups.
  • Radios, tape recorders/CD players, tapes, TV, laptops, audio/video equipment, or any personal electronic equipment including iPods.
  • Cameras in any form.
  • Exercise equipment, craft materials, musical instruments, knitting needles, crochet hooks or irons.  (Irons and ironing boards are provided on site.)
  • Food/Snacks including gum, mints, candy, soft drinks, or bottled water.
  • Aerosol products, including deodorant and hairspray.
  • Hair dye, nail polish, nail glue, nail polish remover.
  • Perfume and/or heavily scented lotions.
  • Excessive or expensive jewelry.
  • Large amounts of cash.

Get Help Today!

The team at Serenity Lane always has professionals standing by, ready to take your inquiry and get you the help you need. Give us a call for a confidential conversation about changing the rest of your life. Or, you can email us here.

800-543-9905
Serenity Lane800-543-9905

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