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Referring a Patient

Serenity Lane Treatment Center
Home Referring a Patient

Referring a patient for treatment at Serenity Lane

Your Partner for Substance Use Disorder Treatment

Serenity Lane has been a trusted provider of Substance Use Disorder treatment for professional referents since 1973. We have an exceptional team of outreach managers, admissions and patient care specialists ready to assist you. When you refer a patient to Serenity Lane you can count on:

  • A quick and courteous response from our team
  • An efficient and professional intake process that provides exceptional care and customer experience for your patient.
  • Real time responses from our team on any specific concerns or needs you or your patient may have regarding treatment services or programs.
  • One-on-one support and guidance for you and your patient to ensure they may access the maximum health insurance benefits available.
  • Exceptional communication and collaboration with you in your patient’s treatment plan and discharge recommendations for optimal outcomes.

Referent Partnership Managers

Our managers for Outreach Services are here to help you every step of the way. Whether this is your first time referring a patient or you are a longtime partner, they will work closely with you to ensure a positive experience for you and your patient. Some areas they will work closely with you on include:

  • Your preference on notification is your patient admits to one of our facilities
  • Your preference on notification on their discharge
  • Desired level and means of communication
  • Desired involvement (if any) in continuing care planning
  • If you would like us to provide medical records after discharge

Questions? Contact one of our friendly Outreach Managers

R. William “Bill” Ward
Oregon Manager of Outreach Services
Serenity Lane Health Services
bward@serenitylane.org
Cell: 541-221-2057

 

Ian Hundtofte
Washington Manager of Outreach Services
Serenity Lane Health Services
ihundtofte@serenitylane.org
Cell: 360-584-4412
Non-profit treatment centers for
alcohol and drug addictions.
Treatment facilities located in:

Coburg, Eugene, SE Portland, SW Portland, Salem, Albany, Bend, and Roseburg, OR and Vancouver WA