Serenity Lane's programs are open to adults 18 and older who are coping with substance use disorders, including those with co-occurring mental health conditions. You don't need a referral, a diagnosis, or a plan. You just need to be ready to take the first step.

Whether you're calling for yourself or someone you love, our admissions team can handle it all.

The first call doesn't have to be perfect. You don't need the right words. Our admissions team has been handling these conversations since 1973 – many of our staff are in recovery themselves, they know what it feels like to make the first call, and they're trained to meet you exactly where you are.

Here's what happens from that first conversation through your first day of treatment.

Cost is one of the most common reasons people delay getting help – and one of the most important things to be clear about from the beginning. Serenity Lane is a non-profit organization, which means we work to keep care accessible and fees as low as possible. Our admissions team will walk you through your coverage and any out-of-pocket costs before you commit to anything. Here's what to expect.

Insurance Verification: Our admissions team can verify your benefits on the first call at no charge. 

Serenity Lane is in-network with most major providers, including:

If your provider isn't on this list, call us anyway! Our team works with a wide range of plans and will find out exactly what your benefits cover.

Out-of-Pocket Costs After Insurance: Here's what the typical cost picture looks like.

View the Financial Assistance Application or ask our admissions team about your options. Cost should never be the reason someone doesn't get help. Let us work through the numbers with you.

Once you've decided to admit, a little preparation before you arrive makes the first days of treatment less overwhelming and smoother for you and the people in your life.

Here's a simple checklist to work through:

1. Gather your insurance cards – bring separate cards for medical and prescription benefits if applicable
2. Collect all prescription medications in their original bottles
3. Prepare a credit or debit card for any medication co-pays or refills during your stay
4. Notify your employer – under the FMLA, you're not required to disclose the reason for medical leave
5. Pack according to the packing list in the section below

Travel Arrangements

Serenity Lane's Coburg campus is located on a private 14-acre property in Coburg, Oregon, just outside Eugene. If getting there feels like a barrier, don't let it stop you. Depending on your situation, options may include driving yourself or being dropped off, coordinating a rideshare, or assistance with scheduling travel if you are coming from farther away.

Serenity Lane can help coordinate transportation when it's needed. Call our admissions team at 800-543-9905 to talk through what makes the most sense for your situation. Getting to treatment is the only thing that matters; we'll help figure out the rest.

How Long You’ll Stay

There's no single answer, and anyone who says otherwise isn't being honest with you.

The length of your stay is based on your individual needs, not a predetermined timeline.

Here's a general breakdown of what to expect at each level of care:

The length of your stay isn't set when you walk in; it's shaped by your progress, your clinical needs, and what your life looks like outside of treatment. Research consistently shows that longer treatment duration leads to better long-term outcomes.

What to Tell Family, Friends, and Colleagues

Deciding who to tell and what to say is one of the most personal parts of going into treatment. There's no one right answer, and you don't have to share more than you're comfortable with. What matters most is protecting your privacy, your job, and your relationships while getting the care you need.

Here's what's worth knowing as you navigate those conversations:

• Your employer: Under the Family and Medical Leave Act (FMLA), you are not required to disclose the reason for medical leave. Serenity Lane's team can help you navigate the paperwork.
• Your doctor or other providers: Serenity Lane's physicians coordinate care with your primary care physician as needed, with your consent.
• Your family: Honesty – even without details – often opens doors to support you didn't know was available. Our clinical team can help you think through these conversations before you arrive.
• Your confidentiality: Serenity Lane upholds strict patient confidentiality in accordance with state and federal law. Nothing is shared without your consent, except in cases of immediate safety emergencies.

Most people find that being honest – with at least the people closest to them – lifts a weight they didn't realize they were carrying. You don't have to announce it to the world. But letting a few trusted people in often makes the journey a lot less lonely.

Arriving prepared takes one thing off your plate when you walk through the door. Pack for at least 7–14 days with one suitcase and one carry-on – storage space is limited, and laundry facilities are available on-site.

Here's a clear breakdown of what's allowed and what isn't.

A note on phones and devices: Cell phones, tablets, and laptops are allowed at Serenity Lane. Devices may be used in patient rooms during free time only, to minimize distractions from programming and protect patient confidentiality. Review the full Cell Phone, Tablet & Laptop Guidelines before arrival.

If you arrive with items that aren't permitted, they'll be held or removed by staff – so it's worth reviewing this list before you pack.

The first few days of treatment are about one thing: safety and stability. You don't need to have everything figured out. You don't need to be ready to tackle everything at once. Our clinical team guides you every step of the way, and nothing happens without your understanding of what comes next.

Here's what to expect when you arrive:

1. Arrival and intake – Your belongings are reviewed, and you complete orientation with the staff
2. Medical and mental health evaluation – A comprehensive assessment is completed in our Detox Center
3. Detox – You remain in the Detox Center, wearing provided scrubs, until medically cleared (minimum one day)
4. Treatment plan development – Your physicians, psychiatrists, nurses, and assigned counselor build your individualized plan
5. Transition to residential – Once medically stable, you move into the residential program on our private 14-acre Coburg campus, where structured programming begins

The pace of those early days is set by your body and your clinical team, not by a clock. Most people find that once they're through those first 48 hours, something starts to shift. That's where recovery begins.

Family involvement is one of the strongest predictors of long-term recovery. Serenity Lane's Family Program is built to support the people who love someone in treatment – not just the client.

Here's how to stay connected during your loved one's stay.

Staying in Touch by Phone and Mail

There are many treatment options in Oregon. Here's what sets Serenity Lane apart, and why clients and families keep coming back.

• 50+ years of experience: Serenity Lane has been helping Oregonians find lasting recovery since 1973
• CARF-accredited: All programs meet the Commission on Accreditation of Rehabilitation Facilities' rigorous standards for quality, safety, and clinical care
• ICOD licensed:
• Outcomes-backed: Programs are supported by current outcomes data, tracked and reviewed to ensure they're working
• Whole-person care: Dual diagnosis, trauma work, spirituality, and holistic wellness are woven into our residential treatments
• Family-centered: One of the most robust family programs in Oregon, with structured programming available every weekend
• A community that sticks: Serenity Lane's alumni network is one of the most active in Oregon, with ongoing events, meetings, and the Serenity for Life App keeping clients connected long after discharge
• Non-profit mission: Every dollar goes toward keeping quality care accessible and fees as low as possible

Recovery isn't just about getting through treatment. It's about building a healthy, productive, and meaningful life. Serenity Lane has been helping people do exactly that for over five decades, and we're not done yet.

Serenity Lane offers a full continuum of care across Oregon – from medically supervised detox and residential treatment at our Coburg campus, to outpatient programs in Albany, Bend, Eugene, Portland, Roseburg, and Salem. Whatever you're facing and wherever you are in Oregon, there's a level of care built for it.

Our team is available 24 hours a day, 7 days a week. Same-day admissions are possible, and most insurance is accepted.

When you're ready, we're here.

Give us a call at 800-543-9905, or submit a confidential inquiry.

Serenity Lane: Finding Serenity in Long-Term Recovery