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Treatment Menu

Admissions

WE ADMIT 7 DAYS A WEEK
Same day admissions possible - Most insurance accepted

Taking the first step toward addiction treatment is one of the bravest things a person can do. Whether you are calling for yourself or someone you love, Serenity Lane's admissions team is here to make the process as clear and manageable as possible. We admit adults 18 and older, seven days a week. Same-day admissions are possible, and all calls are strictly confidential.

The First Call: What to Expect

You'll speak with a real person, not an automated system. The first conversation is confidential, and there are no wrong answers. During that call, you'll be encouraged to share openly about your history of alcohol and drug use.

The admissions team will ask about:

  • What you or your loved one is using and how often
  • Any history of withdrawal or past treatment
  • Current medications and mental health concerns
  • Insurance or payment situation
  • Any immediate safety concerns

The goal isn't to screen you out; it's to understand what's needed so we can recommend the right level of care. From there, the admissions team will walk you through next steps, including what to expect on arrival and how insurance benefits apply.

Admissions Criteria in Oregon

Serenity Lane's programs are open to adults 18 and older who are dealing with substance use disorders and any co-occurring mental health conditions. No referral is required to call, and same-day admissions are possible at the Coburg residential campus.

Pre-Admission Assessments

Before admission, the admissions team gathers a clinical history to determine the appropriate starting point. Every client's level-of-care recommendation is based on a comprehensive clinical picture – not a one-size-fits-all intake process. Serenity Lane uses the following psychometrically validated assessments during intake:
  • ASAM Criteria – for level of care determination
  • MoCA – cognitive screening
  • GAD-7 – generalized anxiety assessment
  • PHQ-9 – depression screening
  • Columbia C-SSRS – suicide risk assessment
Upon arrival at the Coburg campus, every client completes a full medical and mental health evaluation in the Withdrawl Management Unit. This evaluation – completed by physicians, psychiatrists, nursing staff, and the assigned counselor – shapes the individualized treatment plan.
Admissions

Personalized Treatment Recommendation

No two treatment plans at Serenity Lane look the same. Based on the intake assessment and clinical evaluation, our team makes a personalized recommendation for the level of care, whether that's medically supervised detox, residential treatment, Day Treatment (PHP), or an outpatient program at one of our six Oregon locations. That recommendation is explained clearly, and clients understand the reasoning before any decisions are made.

Insurance Verification at Serenity Lane

Serenity Lane is in-network with most major insurance providers. Our admissions team can verify your benefits on the first call at no charge. You can also start the process online before you call.

Accepted plans include:

  • Blue Cross Blue Shield
  • Aetna
  • Cigna
  • Kaiser Permanente
  • UnitedHealthcare
  • MODA
  • PacificSource
  • Regence
  • First Choice Health
  • First Health Network
  • MultiPlan Network
  • Providence Preferred Network
  • Samaritan Choice
  • TRICARE Northwest via Managed Health Network

If your provider isn't listed, call anyway. Our admissions team works with a wide range of plans and will find out exactly what your benefits cover, so you're not left guessing before you've even started. We are committed to helping you navigate the insurance process smoothly. Most people are surprised by how much their plan actually covers. The only way to know for sure is to ask – and that conversation costs nothing.

Out-of-Pocket Costs After Insurance

Because Serenity Lane is a non-profit, we keep fees as low as possible. At admission, we provide a clear estimate of any remaining out-of-pocket costs and work with you on a repayment schedule that fits your budget.

Out-of-pocket estimate

Provided at admission – no surprises

Payment plans

Available for qualifying clients

Cash discounts

Available in certain situations

Financial assistance

Limited scholarships available for those who qualify

View the Financial Assistance Application or ask our admissions team about your options. Cost should never be the reason someone doesn't get help, and at Serenity Lane, we'll work with you to make sure it isn't.

Why Choose Serenity Lane

  • Individualized treatment for addiction & co-occurring mental health
  • NAATP member, CARF accredited
  • Verified by Psychology Today
  • Only state licensed level 3.7 Medical Detox by ASAM
  • Oregon’s largest licensed provider of integrated behavioral health services
  • Integrated Co-Occurring Disorder (ICOD) license by the Oregon Health Authority
  • Measured success rates
  • Non Profit entity with multiple locations across Oregon
  • Full continuum of care including alumni support
  • Major insurance accepted. Verify now!
Call us Today!

Practical Preparation: How to Get Ready for Residential Treatment

Making the decision to come is the hard part. Everything that comes after it is just logistics – and we're here to help with those. Before you arrive, a few practical steps will make your first days smoother and help our team get you settled as quickly as possible.

  1. Fill out the Client History Form ahead of time if possible
  2. Gather your insurance cards – bring separate cards for medical and prescription benefits if applicable
  3. Collect all prescription medications in their original bottles
  4. Prepare a credit or debit card for any medication co-pays or refills during your stay
  5. Notify your employer – under the FMLA, you are not required to disclose the reason for medical leave
  6. Get packed: The admissions team will provide you with a list of things you can and cannot bring into treatment

If anything on this list feels complicated or you're not sure where to start, don't sit with it alone. Our admissions team walks people through exactly this kind of preparation every single day. Call us at any point, and we'll help you sort it out before you arrive.

Travel Arrangements

Serenity Lane's Coburg residential campus is located at 1 Serenity Lane, Coburg, OR 97408 – on a private 15-acre property just outside Eugene, Oregon. It's accessible by car, and for clients coming from further away, our admissions team can help coordinate transportation options, including rideshare assistance or guidance on scheduling travel from out of the area. If you're flying in, we can help you figure out the logistics from the Eugene airport.

If distance, transportation, or travel feels like a barrier, call us before you decide it's impossible. Our admissions team has helped people get here from all over Oregon and beyond, and we'll work through the details with you.

Approximately 5.8 percent—or 14.4 million—adults in the United States ages 18 and older had AUD in 2018.

What Happens When You Arrive

The first few days at Serenity Lane are designed around one thing – getting you safe and stable. Our clinical team guides you every step of the way, and nothing happens without your understanding of what comes next.

Here's what to expect:

Admissions
  1. Arrival and intake: Belongings are reviewed, and you complete orientation with staff
  2. Medical and mental health evaluation: A comprehensive assessment is completed in the Detox Center, including ASAM, MoCA, GAD-7, PHQ-9, and Columbia C-SSRS screenings
  3. Detox: You remain in the Detox Center until medically cleared (minimum one day)
  4. Treatment plan development: Physicians, psychiatrists, nurses, and your assigned counselor build your individualized plan together
  5. Transition to residential: Once medically stable, you move into the residential program on the 15-acre Coburg campus, where structured programming begins

The pace is set by your body and your clinical team – not by a clock. Most people find that once they are through those first 48 hours, something begins to shift: the noise quiets, and the path forward starts to take shape, marking the true beginning of your recovery.

What Our Alumni Are Saying

Family Communication

Staying in touch with family during treatment matters – and at Serenity Lane, it's encouraged. There's no blackout period, no weeks of silence, and no guesswork about how to reach your loved one. Here's everything you need to know about communication during a residential stay at Coburg.

  • Phone contact: Clients may receive calls from family during their free time. Family members can leave messages through Serenity Lane's main line at 800-543-9905 while you are in our withdrawal management program. After your transition into residential, you will have access to your cell phone for the rest of your treatment.
  • Mail: Letters and care packages can be sent to the client's full name at P.O. Box 8549, Coburg, OR 97408. There is no need to include "Serenity Lane" on the envelope. Packages are subject to a search, and any tobacco products must be unopened and in original packaging.
  • Visiting hours at Coburg: Saturday and Sunday, 3:00–5:00 PM. Up to 2 adult visitors per client; children are welcome. Visitors should arrive by 2:50 PM.
  • Family programming: Available on Saturday and Sunday, beginning at 9:00 AM, for up to 3 family members aged 16 and above. Topics include addiction education, communication, boundary-setting, and aftercare planning. Lunch is available for $10 at reception.

An important note on confidentiality: Whether or not family members can receive information about a client's treatment – including whether they are even at Serenity Lane – is entirely the client's decision. This is governed by federal confidentiality law and is not determined by the facility. Clients who wish to involve family in their care complete a release of information, and nothing is shared without that consent.

For full visiting details, visit the Visiting Hours page.

Practical Preparation - How to Get Ready

There is no single timeline that fits every person. The length of stay at Serenity Lane is based on individual clinical needs, not a predetermined schedule. Though there are typical patterns people tend to follow.

Level of Care Typical Duration
Medical Detox Minimum 1 day; varies by substance and medical history
Residential Treatment Typically 30–60 days
Long-Term Residential 90+ days for complex needs or relapse history
Day Treatment / PHP Typically 2–4 weeks following residential
Intensive Outpatient (IOP) 10 weeks (3 hours, 3x per week)
Level I Outpatient 44 weeks or longer (1.5 hours, once per week)

What to tell your employer: Under the Family and Medical Leave Act (FMLA), you are not required to disclose the reason for taking medical leave. Serenity Lane upholds strict client confidentiality as required by state and federal law, and our team can help you navigate the paperwork if needed.

What to tell family and friends: There is no obligation to share more than you're comfortable with. Many people find that honesty – even without full details – opens the door to support they didn't know was available. Our clinical team can help you think through these conversations before you arrive.

Today Is Your Day!

Don't wait any longer to live the full life you deserve. The team at Serenity Lane can guide you to freedom from addiction.

Why Choose Serenity Lane?

There are many good treatment options in Oregon. Here's what the facts actually say about Serenity Lane – and why clients, families, and referring providers have been choosing us for over 50 years.

  • Over 50 years of experience – Helping Oregonians recover from substance use disorders since 1973
  • One of Oregon's only ASAM Level 3.7 licensed Medical Detox Centers – 24-hour physician and nursing oversight at Coburg
  • CARF-accredited – All programs independently reviewed and certified to meet rigorous standards of care
  • ICOD-licensed – Integrated co-occurring disorder treatment at every level of care
  • Full continuum of care – Detox through long-term outpatient across seven Oregon locations
  • Whole-person treatment – Clinical care, holistic wellness, and spiritual support woven together
  • Outcomes-backed – Outcome studies tracked and published since 1986
  • Tight-knit alumni community – Serenity for Life keeps clients connected long after discharge
  • Non-profit mission – Modest, accessible pricing; every dollar goes back into care
  • Available 24/7 – Same-day admissions possible; most insurance accepted

Choosing a treatment center is one of the most important decisions a person will ever make. Serenity Lane has spent over five decades earning that trust – and we are committed to continuing to deserve it every day.

Get Treatment for Addiction at Serenity Lane

Serenity Lane's team is available 24 hours a day, 7 days a week, at seven locations across Oregon. Same-day admissions are available at our Coburg residential campus, and most insurance plans are accepted. Whether you're calling for yourself, a loved one, or a client you're referring, we're ready to help you figure out the right next step. Call at 800-543-9905, or submit a confidential inquiry form to get started today.

🔗 Frequently Asked Questions

Serenity Lane: Finding Serenity in Long-Term Recovery

800-543-9905
800-543-9905

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SERENITY LANE is a registered trademark of Serenity Lane, an Oregon non-profit corporation.
All Rights Reserved.

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