Serenity Lane offices have been impacted by the ice storm throughout the state. Click here for the most up-to-date information on the status of our services. (last updated 1/18/2024, 5:42 PM)

Treatment Menu

Insurance Verification

WE ADMIT 7 DAYS A WEEK
Same day admissions possible - Most insurance accepted

Understanding your insurance coverage for addiction treatment shouldn't feel like a second job. At Serenity Lane, we handle the hard part for you. Our admissions team verifies your benefits directly – for free, and with no obligation – so you can focus on what actually matters. Getting the help you deserve.

Verify Your Insurance Coverage for Treatment

Insurance Plans We Work With

Serenity Lane is in-network with most major insurance providers. Accepted plans include:

  • Blue Cross Blue Shield
  • Aetna
  • Cigna
  • Kaiser Permanente
  • UnitedHealthcare
  • MODA
  • PacificSource
  • Regence
  • First Choice Health
  • First Health Network
  • MultiPlan Network
  • Providence Preferred Network
  • Samaritan Choice
  • TRICARE Northwest via Managed Health Network

If your plan isn't listed here, call us anyway. Our admissions team works with a wide range of plans and will find out exactly what your benefits cover.

Why Choose Serenity Lane

  • Individualized treatment for addiction & co-occurring mental health
  • NAATP member, CARF accredited
  • Verified by Psychology Today
  • Only state licensed level 3.7 Medical Detox by ASAM
  • Oregon’s largest licensed provider of integrated behavioral health services
  • Integrated Co-Occurring Disorder (ICOD) license by the Oregon Health Authority
  • Measured success rates
  • Non Profit entity with multiple locations across Oregon
  • Full continuum of care including alumni support
  • Major insurance accepted. Verify now!
Call us Today!

What Our Alumni Are Saying

Explore Our Insurance Pages

We've put together detailed guides for some of the most common insurance plans used by Oregonians seeking addiction treatment. Each page explains what your plan may cover, how to verify your benefits, and how to get started with Serenity Lane.

Insurance Verification

Aetna Insurance Coverage

Serenity Lane is in-network with Aetna. We’ll help you navigate your benefits for detox, residential, and outpatient care.

Learn more about Aetna coverage at Serenity Lane.

Blue Cross Blue Shield Insurance Coverage

We are a Blue Distinction Center with Blue Cross Blue Shield. Let us help you understand your coverage for supervised detox and residential programs.

Learn more about Blue Cross Blue Shield coverage at Serenity Lane.

Cigna Insurance Coverage

Serenity Lane is in-network with Cigna. We can assist in determining your benefits for behavioral health and addiction services.

Learn more about Cigna coverage at Serenity Lane.

First Choice Health Insurance Coverage

We are in-network with First Choice Health. Our team will verify your benefits for the full spectrum of our recovery programs.

Learn more about First Choice Health coverage at Serenity Lane.

First Health Network Insurance Coverage

Serenity Lane participates in the First Health Network. We’ll help you navigate your PPO benefits to reduce out-of-pocket costs.

Learn more about First Health Network coverage at Serenity Lane.

Kaiser Permanente Insurance Coverage

We are in-network with Kaiser Permanente. Let us help you coordinate coverage for your personalized treatment plan.

Learn more about Kaiser Permanente coverage at Serenity Lane.

MODA Health Insurance Coverage

Serenity Lane is in-network with MODA Health. We’ll help you verify your benefits and understand your in-network options.

Learn more about MODA coverage at Serenity Lane.

MultiPlan Network Insurance Coverage

We work with the MultiPlan Network. Our admissions team can help you maximize your coverage through this independent provider network.

Learn more about MultiPlan Network coverage at Serenity Lane.

PacificSource Health Plans Insurance Coverage

Serenity Lane is in-network with PacificSource Health Plans. We’ll help you navigate your benefits for our full continuum of care.

Learn more about PacificSource coverage at Serenity Lane.

Providence Preferred Network Insurance Coverage

We participate in the Providence Preferred Network. Let us assist you in confirming your in-network coverage for addiction services.

Learn more about Providence Preferred Network coverage at Serenity Lane.

Regence Blue Shield Insurance Coverage

Serenity Lane is in-network with Regence Blue Shield. We can help you determine your eligibility across all levels of care.

Learn more about Regence Blue Shield coverage at Serenity Lane.

Regence Insurance Coverage

We are in-network with Regence. Our team will help you verify your benefits for substance use disorder treatment.

Learn more about Regence coverage at Serenity Lane.

Samaritan Choice Health Services

Serenity Lane is in-network with Samaritan Choice. We’ll help you navigate your regional plan benefits for detox and outpatient care.

Learn more about Samaritan Choice coverage at Serenity Lane.

TRICARE Insurance Coverage

We accept TRICARE Northwest. We’ll help veterans and active-duty families navigate their benefits through Managed Health Network.

Learn more about TRICARE coverage at Serenity Lane.

United Behavioral Health Insurance Coverage

Serenity Lane works directly with United Behavioral Health. Let us help you coordinate and verify your behavioral health coverage.

Learn more about United Behavioral Health coverage at Serenity Lane.

UnitedHealthcare Insurance Coverage

UnitedHealthcare plans are accepted at Serenity Lane. We’ll help you understand your plan’s alignment with mental health parity requirements.

Learn more about UnitedHealthcare coverage at Serenity Lane.

Use Our Insurance Verification Form

Not ready to call? You can start the insurance verification process online before you pick up the phone. Our confidential inquiry form lets you submit your information securely, and our admissions team will follow up with your benefits details as quickly as possible.

Please note: online verification is an estimate based on your submitted plan information. Final coverage details are confirmed directly with your insurance provider. No obligation is created by submitting the form.

Insurance Verification

  • This field is for validation purposes and should be left unchanged.
  • By submitting this information I signify the information presented herein is true and authorize Serenity Lane admissions staff to review the information submitted and contact me.

It's Easier to Call for Verification

The fastest way to verify your insurance is to call our admissions team directly. In most cases, we can confirm your benefits on the same call.

Here's what you'll need to have on hand:

  • Your insurance card (front and back)
  • Your member ID number
  • The name of the primary insurance holder if different from you
  • Your date of birth

That's it. Our team handles the rest. Just call 800-543-9905. We are available 24 hours a day, 7 days a week.

Insurance Verification

What Happens After You Verify Your Insurance?

Verifying your insurance is just the first step. Here's what the process looks like from that call through your first day of treatment:

  1. Benefits verification – Our admissions team contacts your insurance provider and confirms your coverage, deductible, coinsurance, and any authorization requirements
  2. Cost estimate – We provide a clear estimate of your expected out-of-pocket costs before you commit to anything
  3. Level of care recommendation – Based on your clinical history and needs, our team recommends the most appropriate level of care
  4. Authorization coordination – We handle any required prior authorizations directly with your insurance provider
  5. Admission – Treatment begins with a clear picture of your coverage and a plan already in place

No surprises. No confusion. Just a clear path forward.

Frequently Asked Questions About Insurance Verification

The fastest way to verify your insurance is to call our admissions team directly. In most cases, we can confirm your benefits on the same call.

In most cases, yes. Under the Mental Health Parity and Addiction Equity Act (MHPAEA), most insurance plans are required to cover substance use disorder treatment at the same level as other medical conditions. This includes detox, residential treatment, outpatient programs, and medication-assisted treatment. The specifics depend on your individual plan, which is exactly why verifying your benefits before starting treatment is so important.
You'll need your insurance card, your member ID number, the name of the primary policyholder if different from you, and your date of birth. If you have separate cards for medical and prescription benefits, bring both.
No. Verifying your insurance benefits is an informational inquiry; it does not affect your coverage, your premiums, or your claims history. It simply tells us what your plan covers so we can give you an accurate picture of your costs before treatment begins.
In most cases, Serenity Lane can verify your benefits on the first call. Online verification may take slightly longer depending on your insurance provider's response time, but our admissions team works to turn these around as quickly as possible.

If your plan doesn't cover treatment at Serenity Lane – or if you don't have insurance at all – you still have options. Serenity Lane offers payment plans for qualifying patients, cash discounts in certain situations, and limited financial assistance through our scholarship fund. Our admissions team will walk you through what's available so that cost doesn't keep someone from getting help. You can also view the Financial Assistance Application for more information.

Start Your Insurance Verification Today

You don't have to figure out the financial side of treatment on your own. Serenity Lane's admissions team is here 24 hours a day, 7 days a week – ready to verify your benefits, answer your questions, and help you understand exactly what comes next.

Cost should never be the reason someone doesn't get help. Let us find out what your plan covers and build a path forward from there.

Call 800-543-9905 to verify your insurance today – it’s free, fast, and completely confidential.

Serenity Lane: Finding Serenity in Long-Term Recovery

800-543-9905
800-543-9905

Copyright © 2026 SERENITY LANE
SERENITY LANE is a registered trademark of Serenity Lane, an Oregon non-profit corporation.
All Rights Reserved.

chevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram